Contact, corrections and grievances
How to reach us, and how to get a listing corrected or removed.
If something on this site is wrong about your business — or should not be here at all — this is how to get it dealt with, and roughly how long it should take.
Grievance Officer
As required of intermediaries under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Fill this in: Officer’s name, designation, a working email address, a postal address and a phone number. These must be real and monitored — this is a legal requirement, not a formality, and it must be in place before the site is public.
| Name | [ NAME ] |
|---|---|
| Designation | Grievance Officer |
| [ EMAIL ] | |
| Address | [ POSTAL ADDRESS ] |
| Phone | [ PHONE ] |
What we will do
- Acknowledge your complaint within 24 hours.
- Resolve it within 15 days of receiving it.
- Remove or correct anything shown to be wrong, and tell you what we did.
Common requests
My details are wrong
Email us with the correction, or claim the listing and fix it yourself.
Remove my listing
Email from a number or address connected to the business and we will take it down. We do not ask you to justify it.
A review is unfair or untrue
Tell us which review and why. We remove reviews we cannot verify, and reviews that are abusive or clearly not from a customer.
This business has closed
Let us know and we will mark it closed. Stale listings are worse than missing ones.